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Sendbird
Omnichannel AI agent platform built on enterprise-grade messaging APIs.
Paid Customer Support Built in South Korea
What it does
Omnichannel AI agent platform built on enterprise-grade messaging APIs.. Korea-founded messaging leader pivoted to AI agents.
Classified under LLM and chatbots, agents and automation.
Who it suits
Team size
Positioned for startups and small teams, mid-market and enterprise.
Function
Sits in customer support, covering LLM and chatbots and agents and automation.
Pricing
Published pricing: from ~$399/mo; usage-based
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Sendbird directly.
Before you adopt it
Frequently asked questions
What does Sendbird do?
Omnichannel AI agent platform built on enterprise-grade messaging APIs.. Korea-founded messaging leader pivoted to AI agents.
How much does Sendbird cost?
Published pricing is: from ~$399/mo; usage-based. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Sendbird is listed as paid. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Sendbird based, and what does that change?
Sendbird is based in South Korea. In practice that affects support hours (Korea business hours (KST)), the contracting entity and the billing currency. Korean-language support is usually native rather than translated.
Is SurfingBear Tools a partner or reseller of Sendbird?
No. Sendbird is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Sendbird against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.