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Customer.io
Behavior-driven messaging automation for product-led SaaS and apps
Free trial Marketing Built in the United States
What it does
Behavior-driven messaging automation for product-led SaaS and apps. Best event-driven messaging platform for product teams.
Classified under agents and automation, data and analytics.
Who it suits
Team size
Positioned for startups and small teams, mid-market and enterprise.
Function
Sits in marketing, covering agents and automation and data and analytics.
Pricing
Published pricing: from ~$100/mo
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Customer.io directly.
Before you adopt it
Frequently asked questions
What does Customer.io do?
Behavior-driven messaging automation for product-led SaaS and apps. Best event-driven messaging platform for product teams.
How much does Customer.io cost?
Published pricing is: from ~$100/mo. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Customer.io is listed as free trial. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Customer.io based, and what does that change?
Customer.io is based in the United States. In practice that affects support hours (US business hours), the contracting entity and the billing currency. Contracting and billing are typically US-based, in USD.
Is SurfingBear Tools a partner or reseller of Customer.io?
No. Customer.io is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Customer.io against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.