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Cresta
Real-time AI coaching and virtual agents for contact centers.
Contact for pricing Customer Support Built in the United States
What it does
Real-time AI coaching and virtual agents for contact centers.. Top contact-center AI for live agent coaching.
Classified under voice and audio, agents and automation.
Who it suits
Team size
Positioned for mid-market and enterprise.
Function
Sits in customer support, covering voice and audio and agents and automation.
Pricing
Published pricing: enterprise contact-center quote
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Cresta directly.
Before you adopt it
Frequently asked questions
What does Cresta do?
Real-time AI coaching and virtual agents for contact centers.. Top contact-center AI for live agent coaching.
How much does Cresta cost?
Published pricing is: enterprise contact-center quote. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Cresta is listed as contact for pricing. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Cresta based, and what does that change?
Cresta is based in the United States. In practice that affects support hours (US business hours), the contracting entity and the billing currency. Contracting and billing are typically US-based, in USD.
Is SurfingBear Tools a partner or reseller of Cresta?
No. Cresta is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Cresta against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.